I had a service call today with Jeff and had an incredible experience. Thank you very much for the excellent customer service. From the person who answered the phone to the service call itself, everyone was friendly, courteous, and Jeff even took the time to tell me what he was doing and showed me why I was hearing certain things, etc. It was a minor issue yet my husband said he never would have found that or even thought about it. I will definitely recommend them to everyone I know. It is freezing here and the woman on the phone said their phone was ringing off the hook. They still came the same day and they called about 45 minutes ahead of time to let me know they were on their way. Such professionalism is rare these days and I really appreciate it. Thank you for making my day! God Bless.


Professional, friendly and timely service! They were able to send someone out the same day and pinpoint a minor issue with our furnace. The service tech could have just replaced the bad part, but went above and beyond to find out the reason the part went bad in the first place. It was a simple fix, but one we would have never figured out on our own. If you have any heating or cooling issues at all, call Mary & Steve at Command Service!


I've used these guys for several filter replacements, humidifier repair and other repairs as well as quoting a new system for my 3500 square foot home. On time, caring, professional. I couldn't ask for more and would highly recommend them. VERY trustworthy.


I knew they did heating & air, but recently found out they did Appliance repairs and service! They cleaned my nasty dryer vents and even put on a "cage' to help keep birds from coming in the house. It was something small, but one of those jobs that we never got around to doing. They gave me a nice info sheet of all the other things they do (generators, water filters, and even The Nest)...Nice to have 1 resource for so many things!


I've used Command Service for the seasonal maintenance of my gas furnace and AC for 5 years. They have always been excellent in the cleaning and maintenance of the 27 year old furnace and 10 year old AC coil and condenser. Because of a cracked heat exchanger I needed a new furnace. I got 4 bids including one from Command. They provided the best overall value for the new unit. That combined with my direct experience with their service department sealed the deal. Steve, the president and owner of the family run business, was the HVAC engineer who did the proper Manual J load calcs and walked me through the models and installation process. He was there at the sale and there at the installation. The other guys from Command were polite, professional and answered every question I had. I couldn't be happier.


We just replaced our 23 year old system with a new Furnace, Air Conditioner, Humidifier and Hot Water Tank. Command Service beat all of my other quotes on price but more importantly they did an excellent installation with no shortcuts. Jake, Marty and Derek were great to work with. They respected our residence and worked hard to do the job neatly and correctly. I have a few neighbors who have used them as well. I highly recommend Command Service.


I have been using Command Service for all my HVAC and appliance repair for the last 15 years. There is no need to look anywhere else. These guys are honest, knowledgeable, and just plain great to work with. I think it's very important that they do the seasonal check for the air conditioning and the heating units. It doesn't mean something might not break during the season, but it's really like an oil change for the house. I also love their honesty. When I've called them to look at a repair on an appliance, they will honestly tell me whether it should be repaired or just replaced. Highly recommended company.


We were really pleased with their quick service call. We are a 1st time customer and will differently be calling them back and referring them to our friends. Jeff check the furnace and found a very large nest in the chimney, and a rotten "flue" pipe. Got heat back on for the day, then came back next day and replaced the flue pipe. Service is excellent, very polite and professional. Showed me the nest it was huge and the pipe he replaced. That is very important to see what was causing the problem. Kim in the office was exceptionally helpful, got me the billing same day. We recommend them for sure.


Really happy with Command Service. We've used them for annual HVAC checkups on furnace and air-conditioner. Just this week we called for service because we discovered our furnace was leaking a good deal of water. Jake, the technician, arrived within an hour Monday morning and diagnosed the problem. Our 18 year old furnace needed a new heat exchanger - it was cracked. We got pricing for a new heat exchanger alone or a new furnace. We opted for the whole shebang. New furnace was installed that Friday by Marty & Derek. Took 4 hrs. They were courteous and respectful, did not talk down to me as a woman (which I have experienced with other HVAC companies such as TopTec). Thank you Command Service. You have a loyal customer in us.


Great family business. Respond quickly when called even on the weekends. Couldn't be happier with my experiences with this company, and will continue to have them handle all my hvac needs.


Well done, job by Marty & Derek installing new a/c unit. Quicker than I expected and they explained the work as it progressed. C S was one of three family owned businesses I selected for quote. Very pleased I selected CS and look forward to future service as needed.

Bill G

Well done, job by Marty & Derek installing new a/c unit. Quicker than I expected and they explained the work as it progressed. C S was one of three family owned businesses I selected for quote. Very pleased I selected CS and look forward to future service as needed.

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